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Assisted Purchase: we buy in Brazil for you
Brazilians who have lived abroad for years have lost their active CPF or national card. Foreigners run into websites that only accept local payment. Companies need Brazilian products without having operations in the country. For all these cases, there is Assisted Purchase: you send the link, we buy with an active CNPJ, and ship to your address abroad.
- No active CPF
- No Brazilian card
- No order limit
Who Assisted Purchase is for
Brazilians without an active CPF or card
You've lived abroad for years, your CPF is irregular, or you don't have a Brazilian credit card anymore. The store declines the purchase and there's no one to turn to. We buy on your behalf.
Foreigners who want to buy in Brazil
Many Brazilian websites only accept local payment and require a national ID. If the checkout got stuck there, our team completes the purchase for you.
Companies, churches, and projects
Need Brazilian products for your business, church, NGO, or a project abroad? We buy with an invoice and send you proof of everything.
How it works, from link to delivery
- 1
Send the product link
Find what you want at any Brazilian store, from large marketplaces to small neighborhood shops. Send the link via WhatsApp or email, as many products as you like.
Along with the link, let us know the color, size, quantity, and the price shown on the store. That's what prevents buying the wrong item.
- 2
Get a written quote
You receive the price of each product at the store, our service fee, the estimated international shipping, and the expected delivery time. Everything itemized, with no charges that appear later.
The quote is free and comes with no obligation.
- 3
Approve and pay before the purchase
After your approval, payment is made once, before we buy. It's this upfront payment that allows us to handle any purchase amount.
Wise, Revolut, or Remitly for those paying from abroad. PIX for those paying from Brazil.
- 4
We buy, take photos, and ship
We make the purchase with an active CNPJ, receive it at our warehouse in Joinville, photograph each item, combine everything into a single box when there is more than one product, and send it to your address abroad.
You can track it with the tracking code until delivery.
What's included
No amount limit
From a small purchase to a large order, we handle any order value. Upfront payment is what makes this possible.
Fee disclosed upfront
The service fee is negotiated case by case, depending on volume and complexity, and always appears in the quote before you approve.
Payment in a single transaction
You know the total and pay once. No split charges along the way.
Purchase with invoice
We issue an invoice for our service fee and send copies of the product invoices.
Combines with your Box
Purchases we made can be shipped together with packages you bought yourself and sent to your Box.
Free consolidation
Multiple products go into a single box, which greatly reduces shipping.
No commission on the product
You pay the price shown at the store. Our compensation is the service fee, and that's it.
Human and direct support
From the first link to delivery, you talk to our team, not a robot.
Assisted Purchase or just the address? How to choose
Both services use the same structure and can be combined in the same shipment. The difference is who makes the purchase.
Use your Box address when
you have an active CPF, a Brazilian card, and can shop normally on local websites. You just need a delivery address in Brazil.
Create my free address →Use Assisted Purchase when
you don't have a CPF, don't have a Brazilian card, the store declined your international card, or you prefer to have someone you trust make the purchase.
Request a quote →Questions about Assisted Purchase
How much is the Assisted Purchase service fee?
The fee is negotiated case by case, based on the purchase volume, number of items, and complexity, such as restricted products or stores with their own rules. The amount always appears in the quote before you approve it.
How long does it take to receive the quote after sending the links?
Usually within the same business day. For large orders or products with specific rules, it may take up to 24 hours.
Can I request a quote with no commitment?
Yes. The quote is free and creates no obligation. You only pay if you decide to go ahead with the purchase.
Is there a value limit for Assisted Purchase?
No. Because payment is upfront, we can handle any purchase amount.
What if the product sells out between the quote and the purchase?
We refund the full amount paid for that item. You can also choose a substitute.
What if the product arrives defective or different from what I ordered?
We photograph all products upon receipt at the warehouse. If there's an issue, we let you know before international shipping, and you decide whether to return it to the store, exchange it, or proceed with the shipment.
Does it work for any Brazilian store?
It works for the vast majority. Some stores have their own restrictions, such as a CPF limit or exclusive sales to a specific CNPJ. In those cases, we let you know in advance and suggest an alternative.
How do I pay if I live outside Brazil?
You can pay via Wise, Revolut, or Remitly, the cheapest and fastest ways to send money to Brazil. If you have a Brazilian bank account, you can pay via PIX. Payment details are included with the quote, and the payment is a single upfront payment.
Is insurance included in shipping?
Insurance is optional and can be added with the quote, calculated on the declared value of the products. It is not included in the shipping cost.
Do you issue an invoice?
Yes. We issue a service invoice for the Assisted Purchase fee. The product invoices are issued in the name of the company that made the purchase, and you receive copies of all of them as proof.
Send the link, we take care of the rest
The quote is free and non-binding. Operated by Sendex® Express Logística, from Joinville to the world.